Frequently Asked Questions
Everything you need to know about the RtA experience.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Standard domestic shipping takes 3-5 business days, while international delivery varies by location and customs processing.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations may be final sale.
How do I determine my size in RtA clothing?
RtA collections generally follow a contemporary fit. We provide a detailed size guide on each product page to help you find your perfect measurements for denim, leather, and ready-to-wear.
Do you offer international shipping?
Yes, we ship globally. Shipping costs and estimated delivery times are calculated at checkout based on your destination. Duties and taxes are the responsibility of the customer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Affirm or Klarna for split payments.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.